Quality and Certifications

Our quality management system aims to ensure through the continuous improvement of its processes, that quality is achieved by the management of people, processes and resources, in order to provide increasingly satisfactory results.

Certified by the NBR ISO 9001 standard since 2006, Grafite do Brasil ensures that quality control is carried out at all stages of the process, with constant updating of procedures and assessment criteria.

Quality Goals

Meeting customer´s expectations

Meeting customer´s requirements.
Maintaining exactitude in the service.
Monitoring customer´s satisfaction.

Meeting shareholders' expectations

Increasing productivity.
Attracting new customers.

Meeting employee´s expectations

Monitoring employee´s satisfaction.

Continuous improvement of Grafite do Brasil

Improving the processes.